For many tenants in supported housing, starting or expanding work can feel more like a trap than a step towards independence. The supported housing modelâdesigned for individuals facing vulnerabilities like homelessness, mental health issues, or disabilitiesâoften includes income-based limits. As tenants begin to earn more, their housing benefit may be drastically reduced or withdrawn, increasing rent and service charges beyond what they can afford. reddit.com+12reddit.com+12isupportedhousing.co.uk+12.
A Real-Life Example
A tenant in r/HousingUK shared:
âIâve recently started a full-time job (40âŻhours a week)⊠but I may not be allowed to work this many hours and could risk being asked to leave. Apparently, thereâs a rule that residents can only work a maximum of 15âŻhours a week.â reddit.com+7reddit.com+7reddit.com+7
Another raised:
âIâm limited to working 16âŻhours a week⊠anything more would put me at risk of eviction.â reddit.com
Despite the intent of Universal Credit to smooth âcliff-edgeâ drop-offs (for example, by tapering benefits rather than halting immediately) publications.parliament.uk+1reddit.com+1, the lived experience is different: tenants often face sudden rent shortfalls and eviction threats, turning workâa positive moveâinto a source of instability.
The Pandemic of the âBenefits Cliffâ
Many organisations and policy-makers acknowledge the problem. Government adjustments like Universal Credit have helped, but barriers remain:
iSupportedHousingâs Commitment
At iSupportedHousing, youâve already made strides with initiatives like âEmpowering Independenceâ (Feb 4, 2025) and âReaching 2025 Goalsâ (Jan 20, 2025) isupportedhousing.co.uk. Letâs build further:
Formalise transitional support for working tenants:
Taking inspiration from Sustain UKâs model southampton.gov.uk+15sustainuk.org+15residewithprogress.org.uk+15reddit.com+1chrishatton.blogspot.com+1reddit.com+6supportedhousing.blog+6publications.parliament.uk+6:
Empower a tenant forumâlike Southamptonâs example âto regularly review employment challenges and propose solutions.
Why This Matters